The Product
Challenge
My role
Results
Strategic context
Define
Research & Key Insights
Research into platforms like platforms like Nintendo Switch, Apple ID, Spotify, and Discord revealed that users expect seamless cross-device authentication and minimal setup friction, especially in mobility contexts.
This insight directly enabled us to define key functional requirements for the account management app, and informed our decision to simplify onboarding flows and reduce required input during first-time setup. This led to the creation of the ideal user flow.
Product Strategy
Given the platform’s early stage, we prioritized:
• Frictionless onboarding
• Clear account linking between car and mobile
• A scalable structure for future subscription and social features.
Ideate
Design
Strategic Trade-offs
We chose to simplify account management features at launch to reduce cognitive load in an automotive context.
Instead of offering extensive customization immediately, we focused on core identity and authentication features to ensure reliability and ease of use.
This allowed faster deployment while keeping the architecture extensible for future iterations.
Build
Once the Figma files were ready, I led handover meetings with developers, finalizing tweaks and breaking down designs into development tasks. Throughout the process, I supported the team with queries and ensured quality implementation across mobile and desktop.
Impact
• Secure VR session authentication.
• Future subscription models.
• Personalized content experiences.
Additional designs
Tools used