JN

How I can help

I work with teams on complex digital products – combining hands-on Product & UX Design with the experience to help bring clarity when requirements, priorities or technical constraints are still evolving.


I can join an existing team, support a specific product challenge, or help make sense of a product that has become unclear or overly complicated.

Embedded Product & UX Design


Experienced, hands-on design support when you need someone who can quickly understand the product and get involved.


I work across the product design process, from understanding the problem and shaping early concepts through to detailed UX, interaction and interface design.


• Product discovery & UX research

• Information architecture & user flows

• Wireframing & prototyping

• Usability testing & iteration

• UUI & interaction design

• Responsive web & app design

• Working closely with Product and Engineering


Product & UX Clarity


For products or teams dealing with ambiguity, competing priorities or increasing complexity.


Sometimes the problem isn't simply that an interface needs redesigning. Requirements may be unclear, features may be growing without enough prioritisation, or teams may be working from different assumptions.


I help get a clearer picture of what's happening by looking at the product, user feedback, business objectives and the perspectives of the people involved.


• Product & UX reviews

• User and customer feedback analysis

• Stakeholder and team conversations

• UX audits & evaluations

  • • Workshops & facilitation
  • • Mapping complex workflows and journeys
  • • Identifying friction, feature bloat and unclear requirements
  • • Prioritisation and practical recommendations

Complex Product Design

Making technically complex products and workflows easier to understand and use.


I have experience working with B2B SaaS, data-rich interfaces, emerging technologies and technically complex products.


I work closely with technical teams to understand constraints and dependencies, then translate that complexity into clear, usable experiences.


• Complex workflows and multi-step journeys

• Data-rich interfaces and dashboards

• Documentation & governance

• Enterprise and B2B products

  • • Emerging technology
  • • Interaction patterns
  • • Prototyping
  • • Design systems


Brand & Identity

For selected projects, I also help technology-focused companies create or evolve brands that translate coherently into digital products.


  • • Visual identity
  • • Design language
  • • Brand systems
  • • Digital brand application